Tuesday, April 30, 2013

Nothing personal - it's just business

I apologize in advance to any unrelenting capitalists out there as I step up on my soapbox. 

The phrase “nothing personal, it’s just business” rankles me, especially in light of a corporation’s sole raison d’etre – to increase shareholder value.  By definition, a corporation’s sole responsibility is to its shareholders.

If I look at John Stuart Mill’s utilitarian ethical theory, I find that the Greatest-Happiness Principle is the central tenant.  Mill argues that actions are right in proportion as they tend to promote happiness, wrong as they tend to produce the reverse of happiness.

Applying this Utilitarianism ethical framework, a corporation will experience the greatest happiness when it has maximized the value of its shareholders investment in the corporation.  This can be construed from the fact that the achievement of goals is desirable, and having one's desires fulfilled brings about a state of happiness.  As previously noted, the only goal a for-profit corporation has is the increase in shareholder value. This then becomes the primary ethical responsibility of a corporation.

Mill goes on to discuss common sense morality, such as:
     •   Keep your promises
     •   Don’t cheat
     •   Don’t steal
     •   Obey the law
According to Mill, these rules tend to promote happiness, so they should be internalized as good rules to follow.  However, these rules are subordinate to the Greatest-Happiness Principle, meaning that if breaking one of these rules would result in much more happiness than following it, then it is my ethical responsibility to break it.

Applying this back to the corporate ethical framework, a corporation should do everything it can to maximize its profitability, thus increasing shareholder value.  Now extending this, the directors and officers of a corporation have a moral responsibility to make decisions that increase its profitability.  Thus the phrase “nothing personal, it’s just business” becomes morally correct regardless of the impact.

"It is the ethical responsibility of officers of a corporation to not recall products, even knowing that some individuals  may become sick or die"

This means that outsourcing and offshoring that increase profitability are an ethical responsibility of a corporation’s officers, regardless of the negative impact to people, communities, or even countries.  Likewise, officers have a moral duty to approve the violation of state and federal regulations, where the total negative financial impact (fines, bad public relations, possible loss of sales) is significantly less than the additional profit to be made. Extending to its logical conclusion, corporate officers are ethically required to make decision that have a good probability of maiming or killing people, if the corporate impact from lawsuits and other foreseeable negatives is sufficiently lower than the cost of remediation.

Let me provide a hypothetical example:
A food manufacturer detects salmonella in one of its products.  This product already caries cooking instructions specifying the food be heated to at least 165 degrees throughout (a temperature that kills the salmonella bacteria).  Further, it determines that legal fees, judgments and negative press will be under $100,000,000.  Recall of all possibly tainted products will cost upwards of $1,000,000,000.  In this case, it is the ethical responsibility of any officer of the corporation to not recall the product, even knowing that some individuals who have not followed the directions may become sick or die.

It might be argued that corporations, as a whole, are “soulless”, being without conscience or compassion.  However, the same argument could not be easily made of a corporation’s officers, directors, and shareholders.  It therefore becomes the responsibility of these individuals to ensure the moral imperatives of the corporation do not override an individual’s personal ethics.  A director or officer can and should resign when their personal morality comes into conflict with their corporate responsibility.  Likewise, a shareholder should sell their stock when personal and corporate morals conflict.

In 1886 the US Supreme Court in Clara Country v Southern Pacific Railroad (118 U.S. 394) established that corporations have the same rights and protections as a natural person.  Chief Justice Morrison R. Waite stated before arguments commenced that “the court does not wish to hear argument on the question of whether the provision in the Fourteenth Amendment to the Constitution, which forbids a State to deny to any person within its jurisdiction the equal protection of the laws, applies to these corporations. We are all of opinion that it does.”  While this did not establish precedent, as it was not included in the official opinion, it none the less prepared the way for the rise of global corporate rule, the results of which we are experiencing today.

Combined, the United States has elevated a soulless artificial construct to the status of a natural person whose sole purpose and moral responsibility is to maximize its profits. We, as employees, officers, directors, shareholders and consumers of these corporations, implicitly support this position through our choice of actions each day.  We choose to buy a company’s product, to own its stock, to enforce its edicts, to make decisions that affect its direction.  These are our personal choices not forced upon us under threat of violence.

So please do not insult my intelligence by saying
nothing personal, it’s just business”.
 

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"delivering the BIG PICTURE through managing the little details"
 
When you sit in a boardroom with Tim Foley, it becomes clear that he is a key contributor and valued advisor within the IT Security environment.  And, what may not be as readily apparent is a more personal side that compliments and adds depth to his management style.  Often using humor and real-life examples to illustrate a point, Tim brings an air of levity to an often dry and complex technical discussion.  Recently, when explaining the mortgage crisis of 2007 to a neighbor, he likened it to buying strawberries at Costco and created an entire scenario surrounding the process.  Afterwards, the neighbor remarked that although he had been trying to understand the mortgage crisis situation for some time, he had never truly understood it clearly until this discussion.  Being an avid reader, Tim brings a wealth of general knowledge into his discussions, making him an engaging conversationalist.